Joyce Kindsvogel, Chief Operating Officer
Ms. Kindsvogel has over two decades of mortgage servicing and bank-related experience, with an emphasis on real estate asset management and disposition of:
- Residential – Prime and Sub-Prime
- Commercial Business Management and Sales
- Income Producing Assets
- Raw Land and Development
Prior to joining Bank Owned Services, Joyce was Assistant Vice President of Real Estate Services for US Bank, REO Manager for Wilshire Credit Corporation, Director of Real Estate Owned for Select Portfolio Services, FVP of Real Estate Owned for ABN AMRO and Vice President of Real Estate Owned of Impac Companies. Joyce has been responsible for the preservation, marketing and disposition of over 100,000 REO properties in her career to date.
Jeff Vratanina, Managing Partner
Mr. Vratanina, Co-Founder of Pinnacle Financial, has more than 25+ years of experience in front-end and back office, mortgage origination, REO and serving operations with an emphasis on the following:
- Mortgage Banking
- Investment Banking
- Business Development and Strategy
- REO Operations and Reporting
- Servicing Operations and Reporting
- Emerging and Capital Markets
- Workflow Systems and Management
Douglas F. Long, Managing Partner
Mr. Long is a 25 year veteran of the mortgage industry. In 1988, he Co-Founded Pinnacle Financial Corporation which grew to become one of the largest, independently-owned mortgage lenders in the nation. Under his direction, Pinnacle developed direct buy-sell relationships with some of the largest investors in the secondary market. Those investors include:
- Bear Stearns
- Deutsche Bank
- GMAC/RFC
- Washington Mutual
- Citi Mortgage
- Fannie Mae
- Impac Funding Corporation
- Wells Fargo
- Countrywide
- Freddie Mac
- Lehman Brothers






